aritical intelligence

11 - Network graph of McDonald's menu schema

McDonald's AI Drive through

Brief 3 month exploratory investigation to determine the viability of a voice-based, fully automated drive-through experience for McDonalds. Jobs * Audio & Visual UI design * Information architecture * Conversational workflows * Data analysis & visualization * Operational deployment assessment Outcomes * Delivered a complete heuristic ordering model for English language * Mapped entire 5k+ SKU menu

4 - Frame capture of cognitive load mechanical turk study.

Starbucks AI Assisted drive-through

Brief Joined engagement in-flight as the engineering effort was beginning to plateau. I developed a research program to validate the foundational hypotheses through Mechanical Turk studies of a complete implementation. Created mock production audio UX and workflows to evaluate system in context within Starbucks Tryer Labs. Jobs * UX design * Research